1. Information We Collect
We may collect contact information; reservation details; account, membership and rewards activity; limited payment and transaction information; event requirements; communications; and marketing preferences that you voluntarily provide. Payment-card information is processed through authorized payment providers, and Eagle & Oak does not intend to directly store complete card information except through appropriate authorized systems.
2. Information Collected Automatically
When you use our website or digital services, we may collect IP address, browser and device information, operating system, referring pages, pages viewed, approximate location, access times and interactions. Cookies, pixels, analytics tools and similar technologies may support functionality, preferences, performance measurement and security.
3. How We Use Information
We use information to operate reservations, memberships, events, leagues, tournaments and venue buyouts; process transactions; maintain accounts; provide benefits and rewards; send confirmations and service messages; respond to inquiries; prepare event proposals; improve our services; prevent fraud; maintain business records; comply with law; and protect guests, employees and Eagle & Oak.
4. Reservations and Eagle OS
Eagle & Oak may use proprietary or third-party systems, including Eagle OS, for reservations, memberships, accounts, payments, communications and venue operations. Information submitted through these systems may be processed to provide services and maintain legitimate operational records.
5. How We Share Information
Eagle & Oak does not sell personal information for money. We may share information with service providers supporting payments, hosting, reservations, communications, analytics, security, customer relationships, accounting, marketing and technology. We may also disclose information when required by law, to investigate misconduct, protect safety or rights, enforce agreements, or complete a business transaction.
6. Cookies and Analytics
Some cookies are necessary for website operation. Others may measure traffic, remember preferences or evaluate marketing. Browser controls may block or delete cookies, although doing so can affect functionality. See our Cookie Policy for details.
7. Marketing and Text Messages
With appropriate permission, we may send information about memberships, events, leagues, dining, golf and offers. Promotional emails may be unsubscribed from at any time. SMS enrollment is subject to consent requirements and our SMS Terms. Necessary service and transaction messages may still be sent.
8. Data Security and Retention
We use reasonable administrative, technical and organizational safeguards, but no electronic system can be guaranteed completely secure. Information may be retained as reasonably necessary to provide services, preserve legitimate records, resolve disputes, prevent fraud, enforce agreements and meet legal, tax or accounting obligations.
9. Children's Privacy
Our venue may welcome families and supervised minors, but our digital services are not intended to solicit information from children in violation of law. Parents and guardians should supervise minors when making reservations or providing information.
10. Your Privacy Choices
Depending on applicable law, you may request access, correction or deletion of eligible information, withdraw marketing permission or exercise other privacy rights. Requests may require identity verification, and some records must be retained for legitimate contractual, security, tax, accounting or legal reasons.
11. Third-Party Services
Our services may link to independent websites, payment providers and social platforms. Their privacy practices are governed by their own policies, which we encourage you to review.
12. Changes to This Policy
We may update this policy as our business, technology or legal duties change. Material changes will be posted with a revised Last Updated date and additional notice where required.
13. Contact
Eagle & Oak
Email: kevindavis@eagleoakmn.com
Phone: 619-372-0953
Website: eagleoakmn.com