1. Program Description
Text messages may include reservation confirmations and reminders, waitlist and account notices, membership communications, event updates, customer service, promotions, league information and venue announcements.
2. Consent
Where required, we obtain consent before marketing texts. Promotional SMS consent is not a condition of purchase unless law permits otherwise. Enrollment authorizes Eagle & Oak or its provider to message the number supplied according to the presented consent.
3. Automated Technology and Frequency
Messages may use automated systems where disclosed and lawful. Frequency varies with reservations, account activity, membership, events, promotions and preferences.
4. Message and Data Rates
Carrier message and data rates may apply. Eagle & Oak is not responsible for carrier charges.
5. Opting Out and Help
Reply STOP or use another stated method to leave applicable promotional messaging. A confirmation may follow. Operational messages tied to an active service may be handled separately where lawful. Reply HELP where supported or contact us.
6. Number Changes and Carrier Availability
If a number is discontinued or transferred, update your account or notify us. Carriers are not responsible for delayed or undelivered messages; delivery depends on networks, devices and systems outside our control.
7. Privacy and Program Changes
SMS information is handled under our Privacy Policy and messaging-provider requirements. We may change or discontinue a program and will communicate material changes where required.
8. Abuse
Misusing messaging systems, interfering with delivery infrastructure, impersonating another person or using communications fraudulently is prohibited.
9. Contact
Eagle & Oak
Email: support@eagleoakmn.com
Phone: 619-372-0953
Website: eagleoakmn.com